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Clare Kavanagh |
Customer Experience (CX) Series in Marketing.ie – Customers Deserve Choice of Channels
Our in-house CX specialist, Clare Kavanagh, has written a series of Customer Experience articles that featured in Marketing.ie.
In this, the fourth and final article in this series, Clare talks about how digital experiences often conceived and delivered at pace throughout the pandemic are not meeting customers’ expectations or needs now.
Up Next:
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Luke Reaper |
The resilient Irish: ‘In the last 10-15 years we have been through an economic crisis, a pandemic and now an inflationary crisis’
Read more