|Insights Clare Kavanagh
Customer Experience (CX) Series in Marketing.ie – Engagement in a New World
Our in-house CX specialist, Clare Kavanagh, has written a series of Customer Experience articles that featured in Marketing.ie.
The third article centres around findings from a B&A study which explore employee engagement and working from home.
Whether employee optimism about feeling equally well resourced to deliver at home as in the office is well founded or not; only time will tell.