Customer Experience articles in Marketing.ie by Clare Kavanagh

Our in-house Customer Experience (CS) specialist, Clare Kavanagh (Board Director), is writing a series of articles for Marketing.ie

“How Net Promoter 3.0 Can be a Potent Tool – Clare teases out the new customer experience tool, Net Promoter 3.0, by looking at its strengths and weaknesses”

Customer Experience articles in Marketing.ie by Clare Kavanagh

Our in-house specialist, Clare Kavanagh (Board Director), is writing a series of articles for Marketing.ie

“Conscious of Data Posing as Insight – Clare Kavanagh says that as consumers now have a powerful voice through social media, keeping close to them is essential”

Sunday Times / Behaviour & Attitudes Poll April 2022

Rising inflation and cost of living was the source of constant debate, with the war now undoubtedly impacting at many different levels; energy, food and raw materials, etc., causing a denting of consumer confidence.

B&A Consumer Confidence Tracker, March 2022

Irish consumer concerns switch from pandemic to inflation and war in Ukraine

This wave of the B&A Consumer Confidence Barometer was conducted from the 3rd-14th of March.

EU Voice of the People poll – Ukraine War

Inflation and war in Ukraine top list of concerns among EU citizens, including Ireland

The Voice of the People poll measuring public opinion among European citizens on the war in Ukraine was conducted by Gallup International from the 7th-22nd March, with Behaviour & Attitudes conducting the Irish part of the survey.

For more details and the full report or more information, please contact Jimmy Larsen: jimmy@banda.ie