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Many markets have become regulated and structured by statutory authorities, to ensure transparency of pricing, freedom to switch, to maximise choice and to minimise consumer constraint. B&A has worked with many different regulatory bodies both to establish a better feel for customer understanding and perception of markets, and to help monitor market share, operator perceptions and perceived freedom of movement. We have worked in energy and utilities, telephony, healthcare, insurance and the medical area for a wide variety of different authorities. We are also pleased to have been appointed as one of the National Consumer Agencies main roster agencies, undertaking regular, published surveys on consumer issues and occasional consumer and business surveys on aspects such as electronic funds transfers, the role of cheques, and constraints to switching supplier. Talk to our regulatory gurus Luke, Elaine, Larry and Anita
For 30 years we have been Ireland's leading and most innovative provider of market research and consumer insight solutions. We have evolved from being a small 'boutique' agency with core qualitative expertise, to being the largest Independent agency with a genuinely solution-neutral focus. We are as dynamic and creative quantitatively as we are thorough and meticulous qualitatively.