Customer Experience articles in Marketing.ie by Clare Kavanagh
3/05/22Our in-house Customer Experience (CS) specialist, Clare Kavanagh (Board Director), is writing a series of articles for Marketing.ie
“How Net Promoter 3.0 Can be a Potent Tool – Clare teases out the new customer experience tool, Net Promoter 3.0, by looking at its strengths and weaknesses”
Customer Experience articles in Marketing.ie by Clare Kavanagh
3/05/22Our in-house specialist, Clare Kavanagh (Board Director), is writing a series of articles for Marketing.ie
“Conscious of Data Posing as Insight – Clare Kavanagh says that as consumers now have a powerful voice through social media, keeping close to them is essential”
